Viking Line ranks highest in customer satisfaction and loyalty among passenger shipping companies in EPSI Rating’s 2025 Maritime Transport survey. The company scored above industry averages on all routes, with a notable 77.6 on Finland–Sweden and 76.4 on Estonia routes. Passengers also rate Viking Line as delivering the best value for money, with a score of 80.0.
Photo Viking Line Joonas Kortelainen
Viking Helios concept ferry
Viking Line expects another record summer on the Helsinki–Tallinn route, following 732,000 passengers in 2023.
Management Changes at Gotlandsbolaget and Viking Line
Gotlandsbolaget
Viking Line
Source 1: https://corporate.gotlandsbolaget.se/sv/bjorn-nilsson-ny-vd-for-gotlandsbolaget/
Source 2: https://www.vikingline.com/sv/investerare/2A1B630434453DB1
Financial Highlights (Q1 2025 vs Q1 2024)
Market & Operations
Fleet Activity
CEO Insights – Jan Hanses
Financial & Investment Notes
Key Risk Factors
Outlook
Viking Line, Port of Turku and Ports of Stockholm have been working together for a year on a project which aims to establish a green, fossil-free shipping corridor between Stockholm and Turku. The parties have now laid a solid foundation for the project and developed a clear plan for a common way forward.
Read more on Vikingline.com
Viking Line: five vessels served a total of 4.6 million passengers in 2024 and transported a record volume of cargo.
Guernsey has selected Brittany Ferries / Condor Ferries as its preferred operator for vital sea routes over the next 15 years, ensuring continued connectivity. Meanwhile, Jersey’s government has not yet finalised its choice for a company to manage its own service routes.
DFDS was involved in the tender process, as well as Irish Ferries. The first sent a few ships to test the berths, the latter withdrew.
Viking Line recycles nearly all waste from its vessels, with coffee grounds and cooking oil collected for reuse. Coffee grounds, collected from five vessels, are repurposed for garden soil, reducing the need for peat by 30%. Cooking oil is converted into hydrotreated vegetable oil (HVO), a diesel alternative. In 2023, Viking Line recycled 1,475 tonnes of food waste, generating enough biogas to power 800 apartments annually. Ongoing efforts include a food waste project to analyse and reduce surplus, highlighting Viking Line’s commitment to sustainability.
Source: Viking Line
Nearly 1.8 million passengers travelled on Viking Line’s vessels during the period June–August 2024. The greatest increase in demand was on the Tallinn route, which also had more departures than in previous summer seasons. This summer, passengers were drawn by the variety of attractions in Estonia and the other Baltic countries, to Åland as depicted in the historical film Stormskärs Maja, and by a refurbished Viking Cinderella.
In short:
Read the full story on Vikingline.com
